Surfboard Central (2024)

1. Surfboard Central

  • Easily manage your home network, customize your settings, enable Guest Wi-Fi, manage the devices connected to your network and set up Parental Controls.

  • Surfboard Central

2. General FAQs: SURFboard Central: Web Manager Access - Salesforce

  • This document describes how to locate the login credentials for the Web Manager access. Locate Login Credentials for Web Manager Access.

  • ARRIS is known around the world for innovation in communications. The company develops technologies, products and services that make mobile experiences possible. ARRIS portfolio includes communications infrastructure, enterprise mobility solutions, digital set-tops, cable modems, mobile phones and Bluetooth accessories .

3. SURFboard Central Mobile App | Community

4. SURFboard Central: Changing the Wi-Fi Name & Password - Salesforce

  • This document describes how to change the Wi-Fi network name and password using the SURFboard Central app.

  • ARRIS is known around the world for innovation in communications. The company develops technologies, products and services that make mobile experiences possible. ARRIS portfolio includes communications infrastructure, enterprise mobility solutions, digital set-tops, cable modems, mobile phones and Bluetooth accessories .

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Surfboard Central (2024)

FAQs

What does the SURFboard Central app do? ›

The SURFboard Central app is designed to get the most out of your SURFboard device. Now with an updated UI for all our Cable Modem, Cable Gateways (Modem with integrated Wi-Fi) and mAX Mesh router devices. Use our App to get your device up and running and to securely and easily manage your network!

Is there an app to control arris router? ›

The ARRIS SURFboard Manager app offers users the ability to manage SURFboard Wi-Fi products directly from a mobile device. Once the mobile device is connected, the app can be used to view connected devices in the home network, manage parental controls and wireless networks.

How do I Login to my Arris SURFboard modem? ›

Information
  1. Tap the ARRIS SURFboard Manager Icon. ...
  2. In the User Name field, enter admin for the user name.
  3. In the Password field, enter password for the password. ...
  4. Tap the Login button. ...
  5. On the SURFboard Home screen, under Devices, tap the ARRIS gateway.

How do I install SURFboard Central? ›

Download the SURFboard Central app from the app store on an Apple or Android mobile device. Tap the SURFboard icon then tap the Get Started button. The Allow notification pop-up will appear. It is required to enable Location Services in the SURFboard Central app to perform first-time setup installation.

Is SURFboard a modem or router? ›

The Surfboard SBG6950AC2 is a DOCSIS 3.0 16x4 cable modem, Wave 2 AC1900 Dual Band Concurrent Wi-Fi Access Point and 4-Port Gigabit Ethernet Router, all wrapped up in one device.

Can someone control my router remotely? ›

Hackers can commandeer your router, spy on your Wi-Fi connection, and even eavesdrop on your conversations. With little work, scammers can gain access to personal information such as your credit card details or compromise your social media and online banking accounts.

How do I kick someone off my ARRIS Wi-Fi? ›

If you have devices connected to your Wi-Fi that you don't recognize you can use our xfi app to remove it. If you do not have a rental modem I recommend resetting your password is the best way to remove unwanted devices.

How do I see who is connected to my ARRIS router? ›

The ARRIS home screen will appear. On the SURFboard Home screen, tap on the Devices icon in the Status section. The Network Map screen will appear. The Network Map screen will display a list of all connected devices.

Where is the 8 digit pin on my Arris router? ›

Type in 8-digit PIN code, you can find it on the label at the bottom of the device. Click Next, the router will set a WPA2-Personal password for your wireless network automatically. You need remember the password. It is the key of your wireless network.

What is the password for the Arris router? ›

You will be taken to the Arris login screen, which will ask you for a username and password. By default, the Username should be admin, and the Password should be the Pre-Shared Key located on the modem's label to log in. NOTE: Subscribers logging into the DG-9450, please use the Wi-Fi PWD: word.

Why won t my Arris SURFboard modem connect to the Internet? ›

Rebooting an Arris modem is usually enough to resolve any issue with connecting to the Internet. Unplug your modem from the power source, wait for 1-2 minutes, and plug it back in. However, if rebooting doesn't solve the problem, you should check the cables for damage or reset to factory settings.

How to tell if arris modem is working? ›

The modem will automatically power on when the power adapter is connected. After the modem is successfully connected to the network, the LED indicator illuminates a solid green or blue to indicate that the modem is online and fully operational.

Where is the WPS button on my Arris router? ›

WiFi Protected Setup (WPS)

If you have a device that supports WPS and would like to connect to your WiFi network using this method: Press the WPS button located on the top of the modem.

How do I reset my surfboard app? ›

SURFBoard Manager (Android): Reset App Settings
  1. Tap the SURFboard icon. ...
  2. On the Login screen, enter admin in the Username field and password in the Password field. ...
  3. Tap the Login button. ...
  4. Tap the Menu icon on the top-left corner. ...
  5. Tap the Settings link. ...
  6. Under Erase App Settings tap the Erase button.

What does the app boards do? ›

Think of it as a digital whiteboard where you can organize tasks into columns or lists, with each task represented by a card. Boards help teams visualize their workflow, track progress and collaborate effectively on projects.

Does arris SURFboard have parental controls? ›

The SURFboard Parental Control feature provides the ability to create a rule to block specific client devices (e.g. computer, gaming console, tablet) from Internet access.

What does a Motorola SURFboard do? ›

Video streaming, virtual reality gaming, video game velocity, and more. One SURFboard® cable modem has enough power to handle your home connectivity demands-without compromising your internet speed.

How does safe surfer app work? ›

By changing your DNS to Safe Surfer, you can decide to block particular categories of websites. If a website is blocked, you'll receive the IP address of our block page instead of the website itself. You can also configure Safe Surfer to pretend blocked sites don't exist (NXDOMAIN) to make protection more invisible.

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